Technical Project Manager (Strategic Accounts) - Croatia
About us
At Gideon, we're crafting the future of logistics, manufacturing & other industrial environments with cutting-edge AI and 3D vision-based autonomous robots. Our team is committed to automating complex operations, allowing people to shine in what they do best.
If you're ready to join us and be part of this journey, read on!
Our team consists of 100+ super-talented people, including top-notch experts in the field of hardware and software engineering, and is devoted to developing robots with a mission of making people's work easier.
We are looking for a Technical Project Manager for Strategic Accounts to work closely with product and engineering teams and take ownership of end-to-end delivery of product development initiatives. You will play a key role in ensuring transparent, predictable, and high-quality delivery of new robotics products and features to the market
About the role
As a Technical Project Manager at Gideon, you will own the predictable, high-quality delivery of complex robotics solutions for Gideon’s most important customers by translating customer commitments into executable technical plans and driving cross-functional execution to completion.. You will be responsible for technical project planning, execution, and oversight across hardware and software development, while clearly communicating status, progress, risks, and confidence to internal and external stakeholders.
Your role combines technical understanding, strong delivery ownership, process excellence, and cross-functional coordination, with a strong focus on execution and continuous improvement in an agile startup environment.
What this role is not: It is not a people management role and does not directly build engineering capabilities — instead, you will drive results by influencing and aligning teams. The role does not own the product roadmap or portfolio strategy, and it does not lead cross-program scaling efforts (though it may contribute to them).
Responsibilities we’ll trust you with:
- Own end-to-end delivery of robotics projects for a strategic customer account (two accounts at most)
- Plan, track, and coordinate project execution of all technical aspects of high complexity projects across software, hardware, systems, and QA teams
- Serve as the primary point of contact for deep technical and delivery-related topics with the customer
- Communicate with our sales and customer success owning customer relationship and other operational aspects
- Translate customer commitments and contractual requirements into executable technical project plans
- Deliver against contractural milestones while managing scope changes, trade-offs and expectation resets
- Own internal escalation process when commitments are at risk
- Monitor progress, milestones, timelines, and budgets; proactively manage risks and dependencies
- Identify blockers and drive resolution together with engineering and product teams
- Align internal stakeholders (engineering, product, operations) around delivery goals and priorities
- Ensure clear communication and transparency toward both internal teams and the customer
- Support deployment, commissioning, and handover of solutions into customer environments
- Continuously improve delivery processes and execution practices
- Work with our implementation and customer success teams as the technical projects move from development to a stable solution to transfer the technical ownership
Your area of expertise:
- 5+ years of experience in technical project management or leading cross-functional product development projects with BSc or MSc in an Engineering discipline
- Strong understanding of project management processes, artifacts, and tools (PMP or similar certification is a plus)
- Experience working in agile or lean product development environments Experience with combined hardware and software product development and exposure to supply chain, production, QA/QC workflows is a strong plus
- Ability to balance big-picture delivery goals with strong attention to detail Excellent analytical thinking, problem-solving skills, and judgment
- Strong cross-functional collaboration and stakeholder management skills
- Ability to achieve results without direct reporting authority
- Excellent verbal and written communication skills in English
Bonus points:
- Experience with mobile robotics, automation, AI, or embedded systems
- Startup or scale-up experience
- Background in logistics, warehousing, manufacturing, or industrial environments
- Experience managing delivery for a single strategic customer or key account
Steps in the selection process:
Introduction
Tell us about your experiences and interests, and we will tell you more about the position, about our team and Gideon as a whole. We cherish the individual approach to every candidate and we are always curious to hear how we fit into your plans!
Technical Assessment
This stage will show you how the actual job will look like and how you fit in. You will get an insight into technical details by completing the technical task and discussion with one of our senior experts.
Final interview
The final step is a more in-depth conversation where you will get a full picture of how your work in Gideon would look like and what kind of culture we cherish.
Offer!
If all goes well, this is when we send you the offer with the information and details about compensation, vacation policy, benefits plan and all the other working details.