Solution Engineer (Automation, Robotics) - US
About us
At Gideon, we're crafting the future of logistics, manufacturing & other industrial environments with cutting-edge AI and 3D vision-based autonomous robots. Our team is committed to automating complex operations, allowing people to shine in what they do best.
If you're ready to join us and be part of this journey, read on!
Our team of 100+ spans hardware and software engineering, product, operations, commercial, and corporate functions.
Together, we design and deploy robots that improve safety, efficiency, and scalability across some of the world's most demanding environments. We believe robots should amplify human potential, not replace it. Everything we build is centered on enabling people to become designers, operators and leaders of automated age.
About the role
We are looking for a Solution Engineer to join our Sales Team and play a key role in accelerating our growth. This is not a back-office engineering role — this is technical sales at its best.
An Solution Engineer acts as a consultant to customers and designs technical solutions that get implemented with world-class robots. You will uncover requirements, create proposals, present your ideas, define pilots, help refine our product roadmap, collaborate closely with our sales, customer success and engineering teams, beat the competition and have fun working in a collaborative, fast moving, high-tech environment. You can expect to learn a lot about a lot in the warehousing, logistics and manufacturing industries – from the shop floor to the top floor.
This is a remote position that requires approximately 30–40% travel, consisting of frequent but shorter customer visits. The best candidates are located near Chicago (preferred), Atlanta, Boston, Dallas, or Philadelphia.
If you’re someone who wants to team up with sales and grow a company, we’d love to hear from you!
Responsibilities we’ll trust you with:
- Gathering and analyzing data sets and facts related to customers and their material handling needs and challenges
- Recommending designing, and defining robotic material handling solutions that improve efficiency, capacity, throughput, and utilization
- Managing the entire deal lifecycle from initial discovery through proposal, pilot definition, negotiation support, and final deployment alignment
- Peparing business cases for the successful deployment of automation solutions, giving due consideration to infrastructure, licensing, development, and support
- Understanding customer needs and identify, observe, and study their processes, problems, and possibilities
- Providing pre-sales support to the Sales team and in collaboration with the Sales team, presenting the solution to the customer
- Collaboration with customer success, support, product teams, and other relevant experts across the company
- Following the latest industry trends and identify key benefits of autonomous mobile robots in comparison to other competitive solutions
Your area of expertise:
- Bachelor's or master's degree in industrial automation, robotics, mechanical or industrial engineering, or similar field
- Minimum 2 years of relevant experience required; however, we strongly prefer more senior candidates with a proven track record in roles such as Sales Engineer, Solutions Architect, Technical Sales, Application Engineer, PreSales Engineer
- Comfortable engaging with customers and external stakeholders, confidently asking insightful questions, leading discussions, and presenting tailored solutions
- Strong verbal and written communication skills in English
- Knowledge of industrial automation and understanding what drives the logistics, warehousing, and manufacturing industries, as well as how autonomous mobile robots can contribute to their success and overall productivity
- Experience creating and reviewing CAD layouts, with proficiency in AutoCAD
- Experience with structured sales, plans, budgets, pipeline management
- Experience in influencing behaviors for team members that you don't manage - proven experience influencing cross-functional stakeholders without direct authority, particularly in close collaboration with Product, Customer Success, and Field Engineering teams.
- Strong communication skills, including presentation, professional writing, and negotiation
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
Bonus points:
- Basic understanding and experience with Salesforce
- Experience with Autonomous Mobile Robots (AMR), Automated Guided Vehicles (AGV), or other mobile automation solutions in industrial environments
- Experience with Flow Simulation tools (e.g., FlowSim) for modeling and validating material flow and operational performance
Steps in the selection process:
Introduction
Tell us about your experiences and interests, and we will tell you more about the position, about our team and Gideon as a whole. We cherish the individual approach to every candidate and we are always curious to hear how we fit into your plans!
Technical Assessment
This stage will show you how the actual job will look like and how you fit in. You will get an insight into technical details by completing the technical task and discussion with one of our senior experts.
Final interview
The final step is a more in-depth conversation where you will get a full picture of how your work in Gideon would look like and what kind of culture we cherish.
Offer!
If all goes well, this is when we send you the offer with the information and details about compensation, vacation policy, benefits plan and all the other working details.