Implementation Engineer (m/f) - US (Chicago, IL)
About us
At Gideon, we're crafting the future of logistics, manufacturing & other industrial environments with cutting-edge AI and 3D vision-based autonomous robots. Our team of 80+ exceptional individuals is committed to automating complex operations, allowing people to shine in what they do best.
If you're ready to join us and be part of this journey, read on!
Our team, based in Croatia and USA, consists of 80+ super-talented people, including top-notch experts in the field of hardware and software engineering, and is devoted to developing robots with a mission of making people's work easier.
We are an ambitious group of tech enthusiasts with different backgrounds, skills, and experiences, very excited and passionate about what we do! And above all, we cherish team spirit, constant learning and kindness. There is much more to learn, so we hope this piqued your curiosity!
About the role
In this role, you will primarily be responsible for implementing Gideon's robotic products and solutions into customer environments and providing technical and functional support to our customers. We are looking for a determined problem-solver who inspires confidence in our customers. You will work closely with our partners and customers, as well as Gideon Engineering and Product teams, and you will be involved in the integration phases of Gideon autonomous mobile robots into logistic, warehousing, and manufacturing environments.
We are looking for a person who is ready to travel for around 50% of the time to work on sites across different states.
Responsibilities we’ll trust you with:
- Perform installation and commissioning of the mobile robots at customer sites. Monitor deployments and resolve issues
- Provide on-site technical and functional support & troubleshooting
- Provide remote technical and functional support & troubleshooting
- Configure and deploy Gideon’s autonomy stack on industrial vehicles and mobile robots
- Develop tools for scaling up the deployment to a large number of units
- Install and configure a Linux-based operating system
- Develop tools for scaling up the deployment to a large number of units
- Run demos at Gideon's test facilities and customers’ sites
- Based on customer feedback, collaborate with Gideon's Engineering, Product, and Quality Assurance teams on product testing, problem analysis, and troubleshooting
- Communication and coordination with internal engineering teams
Your area of expertise:
- BSc or MSc in Software Engineering, Robotics, Computer Science, or equivalent work experience
- Experience working in a Linux OS
- Experience with Docker and Git
- Basic programming skills (either Python, Bash, or C++)
- Passion for learning new technologies (such as ROS, etc.)
- Good communication skills (written and verbal)
- Ability to communicate complex technical information and report problems effectively
- Willingness to travel across the USA
- A valid driver's license and a valid passport
- Interest in learning and understanding how different parts of our robot system works (such as navigation, localization, computer vision, and others)
Bonus points:
- Experience in working in robotic or industrial automation industries
- Experience with electrical and mechanical tools
- Familiarity with Robot Operating System (ROS)
- Familiarity with robot sensors (cameras, lidars, ultrasonic, etc)Knowledge of soldering and basic electrical circuits)
Tools that we use:
Python
Robot Operating System
Docker
Bash
Linux
C++
Steps in the selection process:
Introduction
Tell us about your experiences and interests, and we will tell you more about the position, about our team and Gideon as a whole. We cherish the individual approach to every candidate and we are always curious to hear how we fit into your plans!
Technical Assessment
This stage will show you how the actual job will look like and how you fit in. You will get an insight into technical details by completing the technical task and discussion with one of our senior experts.
Final interview
The final step is a more in-depth conversation where you will get a full picture of how your work in Gideon would look like and what kind of culture we cherish.
Offer!
If all goes well, this is when we send you the offer with the information and details about compensation, vacation policy, benefits plan and all the other working details.
If we already managed to spark your interest, you can apply even now
But the best things are yet to come if you continue to read on :)
