Application Engineer - US
About us
At Gideon, we're crafting the future of logistics, manufacturing & other industrial environments with cutting-edge AI and 3D vision-based autonomous robots. Our team of 80+ exceptional individuals is committed to automating complex operations, allowing people to shine in what they do best.
If you're ready to join us and be part of this journey, read on!
Our team, based in Croatia and USA, consists of 80+ super-talented people, including top-notch experts in the field of hardware and software engineering, and is devoted to developing robots with a mission of making people's work easier.
We are an ambitious group of tech enthusiasts with different backgrounds, skills, and experiences, very excited and passionate about what we do! And above all, we cherish team spirit, constant learning and kindness. There is much more to learn, so we hope this piqued your curiosity!
About the role
We’re looking for a self-starter that can be productive in a remote office and on the road with customers.
An Application Engineer acts as a consultant to customers and designs technical solutions that get implemented with world-class robots. You will uncover requirements, create proposals, present your ideas, define pilots, help refine our product roadmap, collaborate closely with our sales, customer success and engineering teams, beat the competition and have fun working in a collaborative, fast moving, high-tech environment. You can expect to learn a lot about a lot in the warehousing, logistics and manufacturing industries – from the shop floor to the top floor.
This is a remote position that requires 50-60% travel time, and the best candidates are located near Atlanta, Boston, Dallas, or Philadelphia.
If you’re someone who wants to team up with sales and grow a company, we’d love to hear from you!
Responsibilities we’ll trust you with:
- Independently performing application engineering tasks and processes
- Gathering and analyzing data sets and facts related to customers and their material handling needs and challenges
- Recommending designing, and defining robotic material handling solutions that improve efficiency, capacity, throughput, and utilization
- Peparing business cases for the successful deployment of automation solutions, giving due consideration to infrastructure, licensing, development, and support
- Understanding customer needs and identify, observe, and study their processes, problems, and possibilities
- Providing pre-sales support to the Sales team and in collaboration with the Sales team, presenting the solution to the customer
- Collaboration with customer success, support, product teams, and other relevant experts across the company
- Following the latest industry trends and identify key benefits of autonomous mobile robots in comparison to other competitive solutions
Your area of expertise:
- Bachelor's or master's degree in industrial automation, robotics, mechanical or industrial engineering, or similar field
- Minimum 2 years of relevant experience
- Strong verbal and written communication skills in English
- Knowledge of industrial automation and understanding what drives the logistics, warehousing, and manufacturing industries, as well as how autonomous mobile robots can contribute to their success and overall productivity
- Knowledge of data analysis
- Experience with structured sales, plans, budgets, pipeline management
- Experience in influencing behaviors for team members that you don't manage
- Strong communication skills, including presentation, professional writing, and negotiation
Steps in the selection process:
Introduction
Tell us about your experiences and interests, and we will tell you more about the position, about our team and Gideon as a whole. We cherish the individual approach to every candidate and we are always curious to hear how we fit into your plans!
Technical Assessment
This stage will show you how the actual job will look like and how you fit in. You will get an insight into technical details by completing the technical task and discussion with one of our senior experts.
Final interview
The final step is a more in-depth conversation where you will get a full picture of how your work in Gideon would look like and what kind of culture we cherish.
Offer!
If all goes well, this is when we send you the offer with the information and details about compensation, vacation policy, benefits plan and all the other working details.